Refund Policy

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Last updated: June 20, 2023

 

Please read our refund carefully before using Our Service.

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RETURN/EXCHANGE POLICY

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You may return or exchange eligible purchases within 14 days of receipt of delivery for a refund or exchange, if you are not satisfied with your purchase. All returned items are subject to a 25% restocking fee and customer is responsible for cost of shipping returns or exchanges. 

Before returning items, please email us at contact@taliaferrodesign.com with your order number, the reason for your return. Kindly provide photos of the item.

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Customers are responsible for costs related to shipping returns/exchanges. 

Refunds will be credited to the same card that was used for purchase.

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All sale items, special orders, wallpaper, custom upholstery, custom bedding, custom pillows, roller shades, custom drapery or other custom window coverings are not eligible for a refund or exchange.

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Sale items are FINAL SALE.

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Should you try to purchase something and we cannot fulfill your order we will contact you within 24-48 hours and provide a full refund.  

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RETURN ELIGIBILITY

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Taliaferro Design will only accept unused merchandise in its original packaging – we cannot accept any products that are returned damaged, used or soiled. Upon return, your item will be inspected, and a refund will be issued for products that meet these expectations.

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CLAIMS 

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If your item arrives damaged, you must keep the shipping box and contact us within 24-48 hours at contact@taliaferrodesign.com for further instructions.

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Contact Us

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If you have any questions about these Terms and Conditions, You can contact us:

 

By email: contact@taliaferrodesign.com

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